At Lockton, we know insurance is more than a policy, it's a promise of protection. Our Claims Consulting Services offer strategic, data driven support across the entire claims lifecycle. With deep technical expertise and independent guidance, our dedicated team helps businesses navigate complex claims to secure the best possible outcomes during their most challenging moments.
Strategic claims support, when it matters most.
At Lockton, we know insurance is more than a policy, it's a promise of protection. Our Claims Consulting Services offer strategic, data driven support across the entire claims lifecycle. With deep technical expertise and independent guidance, our dedicated team helps businesses navigate complex claims to secure the best possible outcomes during their most challenging moments.

Our Claims Expertise
We provide end to end support across the entire claims lifecycle through three integrated services:
Claims Advocacy
Specialised Advocates: Experts by line of business providing strategic claims resolution
Coverage Interpretation: Accurate interpretation and positioning of coverage
Engagement: Active involvement with clients, (re)insurers, and loss adjusters
Claims Insights
Technical Consultants: Pre-loss policy review and gap analysis to identify potential issues
Data Analysis: Detailed claims data analysis, reporting, and insights
Claims Preparation
Forensic Accountants: Specialists in loss quantification for Property Damage, Business Interruption and Delay in Start-Up (DSU)
Documentation: Thorough preparation and organisation of necessary documentation
Coordination: Effective collaboration with accountants, experts, and responding to insurer queries
Key Contacts
Hassan El Husseini
Regional Head of Claims
Mayank Bhujwala
Regional Claims Preparation Lead
Why Lockton
At Lockton, we combine regional expertise with global insight to help clients achieve efficient and effective claim resolutions. As the world’s largest independent insurance broker, we put your priorities first. Whether it is navigating regulatory requirements or supporting high value recoveries, our team understands the commercial realities of doing business across the Middle East, Africa, and beyond. We are here to support you at every step of the claims journey.
Insights
There is always something exciting happening at Lockton. Here are just a few from our newsroom.
Data centers: Protecting projects across the life cycle
While global sentiment may be subdued in some sectors, there is a lot of excitement about data centers. Demand for data center capacity is expected to grow rapidly in coming years, driven not only by customer demand but also by the rapid rise of arti …
Protecting Tomorrow, Today: Why Employee Benefits Matter More Than Ever in the UAE
In today’s competitive UAE job market, many companies believe that increasing financial incentives is the best way to attract and retain top talent. However, this approach is not always sustainable, especially with rising business costs and inflation …
Extreme Weather and Insurance: How to Make Sure Your Business is Properly Protected
Of all the risks facing business owners in the Middle East and North Africa (MENA), extreme weather has traditionally been low on the list of priorities. However, the devastating power of nature was revealed in April 2024 when flash flooding caused w …