Unlock Key Insights from Lyle Steffensen & Kim Gilbert's Presentation at the 2024 ACCPA National Conference.
The rise in workers' compensation recovery claims is becoming an increasingly pressing issue for aged care service providers. These claims, targeting providers' public liability insurance, are creating complex governance, financial, and insurance challenges.
At the 2024 ACCPA National Conference (opens a new window), Lyle Steffensen and Kim Gilbert from Lockton provided critical insights into the evolution of these claims and their impact on the aged care sector.
In their presentation, Lyle and Kim focused on two key vulnerabilities within the sector: host employer liability and inter-entity liability. They also highlighted the growing impact these claims are having on public liability insurance programs and provided practical strategies to help providers effectively manage these risks.
In this report, we have captured the essential insights and takeaways from Lyle and Kim’s presentation.
Key insights include:
The key drivers of workers' compensation recovery claims
Learn what is fueling the rise in workers' compensation recovery claims and the specific risks faced by aged care providers.The impact of labour hire dependency and multi-entity structures
Understand how reliance on labour hire and multi-entity structures increase exposure to recovery claims.Public liability insurance implications
Explore the consequences of rising recovery claims on public liability insurance, including increased excesses and selective coverage declines.Proactive risk mitigation strategies
Discover actionable strategies to address vulnerabilities, such as strengthening contracts with labour hire agencies, enhancing WHS protocols, and aligning public liability policies to mitigate risks associated with internal claims.
Download the report
This report offers actionable insights that will help aged care providers manage the escalation in workers' compensation recovery claims, to help reduce insurance pressures, and strengthen long-term risk resilience.
Whether you missed the presentation or want to revisit the key takeaways, this report is your essential guide to addressing this emerging challenge facing the sector.
To access the full report, click the download button (located on the right for desktop users and at the bottom for mobile users) and fill out the form.
About the authors
Lyle Steffensen and Kim Gilbert are senior leaders within Lockton’s Health & Community Services practice. With decades of experience in managing risk and insurance for the aged care sector, they specialise in developing risk mitigation strategies and delivering tailored insurance solutions for aged care providers.
For more information
If you have any questions or need further insights, don’t hesitate to get in touch with Lyle or Kim. They are available to assist you in navigating this complex issue and can help in the implementation of effective risk management strategies.
The contents of this publication are provided for general information only. Lockton arranges the insurance and is not the insurer. While the content contributors have taken reasonable care in compiling the information presented, we do not warrant that the information is correct. It is not intended to be interpreted as advice on which you should rely and may not necessarily be suitable for you. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content in this publication.
